Frequently Asked Questions
Common questions about 0xDoktor — how it works, what it stores, and how to get started. Use Ctrl+F to search, or browse by category below.
Features (1)
General (11)
Can I Customize the 0xDoktor Widget Appearance and Behavior?
Yes — customize the 0xDoktor widget's colors, position, welcome message, and language through the admin dashboard. No code changes needed after the initial embed.
Can I Use My Own Knowledge Base With 0xDoktor?
Yes — 0xDoktor ingests your documentation in PDF, Markdown, and web page formats. Your content stays private to your tenant and is never shared with other customers.
Does 0xDoktor Support Multiple Languages?
0xDoktor supports multilingual knowledge bases and widget interfaces. Learn how to serve users in Spanish, English, French, Portuguese, and German with the same chatbot setup.
How Accurate Are 0xDoktor's Answers? Confidence Scoring and Human Fallback
0xDoktor uses confidence scoring to flag uncertain answers and escalate to human agents. The wasResolved flag tracks whether users found answers helpful — closing the quality loop.
How Do I Add Content to My 0xDoktor Knowledge Base?
Upload PDF, Markdown, or web pages to your 0xDoktor knowledge base in minutes. Learn how content ingestion, chunking, and embedding work so your chatbot answers from your documents.
How Do I Measure My 0xDoktor Chatbot's Performance?
Track resolution rate, confidence scores, wasResolved feedback, and unanswered question clusters in the 0xDoktor admin dashboard to continuously improve your AI chatbot.
How Does the 0xDoktor Widget Work? Embed Script, Tenant, and Knowledge Base
Learn how to embed the 0xDoktor AI chat widget on your site using a single script tag with data-tenant and data-kb attributes. Setup takes under 5 minutes.
What Data Does 0xDoktor Store? Privacy, GDPR, and Query Hashing
0xDoktor's answer-audit trail is minimized by configurable policy. Your knowledge base content stays private to your tenant.
What File Formats Does 0xDoktor Support for Knowledge Base Ingestion?
0xDoktor supports PDF, Markdown, plain text, spreadsheets, and web pages. Learn which formats work best and how magic-byte detection prevents corrupt uploads.
What Happens When 0xDoktor Can't Answer a Question?
When 0xDoktor can't find a reliable answer in your knowledge base, it says so honestly instead of guessing. Learn how confidence scoring, fallback messages, and human escalation work.
What Is 0xDoktor? The AI Widget That Only Answers From Your Content
0xDoktor is an embeddable AI chat widget that answers user questions using only your company's approved knowledge base — no hallucinations, no generic AI responses.
Integration (1)
Technology & Architecture (2)
How Does Confidence Scoring Work in 0xDoktor?
0xDoktor attaches a confidence score (0.0–1.0) to every answer. This score reflects how well the retrieved knowledge base passages matched the user's question — not whether the answer is correct.
What Is RAG (Retrieval-Augmented Generation)?
RAG stands for Retrieval-Augmented Generation. It is the architecture behind 0xDoktor: the AI retrieves relevant passages from your knowledge base before generating an answer, so every response is grounded in your content.